Raven Metal Products  
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Privacy Policy
This document was last updated January 1st. 2010.

Raven Metal Products Ltd. is committed to protecting your privacy. The following privacy statement describes our practice with respect to the collection and use of personally identifiable information (personal information) on this Web site. By using this Web site, you consent to the terms of our privacy statement.

Collection of Your Personal Information
Raven Metal Products Ltd. may require you to provide us with personal information if you would like to participate in some activities available on, or benefit from services offered on, this Web site. We endeavor to limit our requests for personal information to information we believe is minimally necessary to achieve our stated collection purposes. Personal information collected on this Web site is often limited to e-mail address, country or location but may include additional information when needed to provide a service you requested. For example, if you choose a service or transaction that requires payment, such as making a purchase on the Raven Metal Products Ltd e-Store Web site, we will request personal information necessary for billing and/or shipping such as name, address, telephone number and credit card number. Also, in order to improve our services and the quality of the Web site, Raven Metal Products Ltd. offers you the opportunity to provide your suggestions and contributions by completing a Contact Us form which collects personal information such as name and e-mail address. Please note that any comments or materials sent to us, including feedback data, such as questions, comments, suggestions and any other responses are deemed to be non-confidential. We have no obligation with respect to such responses, and Raven Metal Products Ltd. shall be free to use, reproduce, distribute and publicly display such comments and materials without reference to you personally. Raven Metal Products Ltd. is also free to use any ideas, concepts, know-how or techniques contained in such responses for any purpose whatsoever.

Use of Personal Information Collected
Raven Metal Products Ltd. uses your personal information collected on this Web site primarily for the following purposes:
To deliver services, such as newsletters, events, training or products you request or purchase.
To alert you to product updates, special offers, updated information and other new services from Raven Metal Products Ltd. or to forward promotional materials, if you so request.
To ensure our Web site is relevant to your needs.
To help us create and publish content most relevant to you.
To allow you access to limited-entry areas of our Web site as appropriate.
To contact you in response to sign up forms such as Contact Us or Career Opportunities.

Raven Metal Products Ltd. may disclose your personal information if compelled to do so by law or in the good faith belief that such action is necessary in order to conform to the requirements of law or comply with legal process served on this Web site, protect and defend the rights or property of Raven Metal Products Ltd. and its family of Web sites or act in urgent circumstances to protect the personal safety of Raven Metal Products Ltd. employees, users of Raven Metal Products Ltd. products or services, or members of the public.
Raven Metal Products Ltd. reserves the right to transfer personal information to third parties as part of any corporate reorganization process including, but not limited, mergers, acquisitions, and sales of all or substantially all of our assets.
Raven Metal Products Ltd. does not otherwise use, sell, rent, share or otherwise disclose your personal information to any third parties.

Use of Non-Personal Information Collected
Raven Metal Products Ltd. uses non-personal information such as demographic data to analyze and develop marketing strategy and to determine how you found about us, your interests regarding our products and services and how to further improve this Web site based upon user data. We may share such non-personal data with third parties.

Cookies and Other Tracking Technologies
Raven Metal Products Ltd. Does not use cookies for tracking purposes.

Changes to This Privacy Statement
With effect for the future, Raven Metal Products Ltd. reserves the right to change this privacy statement from time to time. When we do, we will also revise the "last update" date at the top of this privacy statement. For material changes to this privacy statement, we will notify you by placing a notice on this Web site.

Raven Metal Products Ltd. endeavors to take reasonable and appropriate steps to protect your personal information from unauthorized access or disclosure. However, we do not warrant or represent that your personal information is completely safe from hackers and other security threats. If you have any questions about the security on this site, you can send an email to info@ravenmetal.ca.

Enforcement of This Privacy Statement
If you have comments or questions with respect to this statement, please contact us at info@ravenmetal.ca. or by mail to:
Raven Metal Products Ltd.
6701C Oldfield Road
Saanichton, BC V8M 2A1
Tel: 250-652-5523
Fax: 250-652-5169

Copyright Raven Metal Products 2008